✨ AI-Powered Knowledge Capture for Slack

Stop Losing Important Knowledge in Slack

Trace is a privacy-first organizational memory agent that helps teams intentionally capture decisions, processes, lessons, and insights from conversations, turning Slack into a living memory rather than a stream of messages.

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Built for teams that want fewer repeated questions and faster onboarding.

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How does Trace work

Your team's knowledge, automatically organized

Every day, critical decisions, solutions, and insights are shared inside Slack conversations, but most of that knowledge never makes it into documentation.
Trace helps teams preserve organizational knowledge by understanding conversations as they happen. Instead of waiting for someone to ask a question or manually document an outcome, Trace identifies important decisions, solutions, processes, and lessons learned within discussions and suggests them for review. Teams stay in control. Before anything becomes part of the knowledge base, Trace asks for approval, ensuring that only relevant and trusted information is preserved.
The result is a searchable, living memory that captures not just what was decided, but why it was decided, so knowledge stays accessible long after the conversation ends.

Save important discussions, decisions, and solutions directly from Slack using simple commands like #trace save.

Trace identifies potentially valuable conversations and suggests them for review instead of automatically storing them.

Maintain trust and accuracy by requiring approval before suggested knowledge becomes part of your team's memory.

Find decisions, solutions, and important context instantly without digging through channels and old threads.

Preserve institutional knowledge so critical information stays accessible even when team members leave.

Automatically structure saved knowledge by topic, project, team, and workspace context for easy discovery.

Built directly into

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Slack

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Powered by your conversations

Trace fits naturally into Slack, turning discussions, decisions, and solutions into a searchable team memory without changing how your team works.

This one reinforces your core positioning:

conversations → knowledge → team memory

which is what makes Trace different from a traditional knowledge base.

Documentation

Trace connects directly to your Slack workspace through the Slack App installation process. Once installed, it can access conversations and threads based on the permissions granted by workspace administrators.

No. Team members can explicitly save knowledge using #trace save, and Trace may also suggest valuable conversations for review. Nothing becomes part of the shared knowledge base without approval.

Trace requires access to Slack conversations, threads, and messages necessary to identify, review, and retrieve organizational knowledge. Permissions are requested during installation and can be reviewed by workspace administrators.

Trace can only access channels it has been invited to and granted permission to access. Private channel visibility remains under the control of workspace administrators and channel members.

Use the #trace save command within a conversation or thread. Trace will analyze the discussion and create a knowledge entry that can be reviewed and approved.

Yes. Approved knowledge entries can be edited, archived, or removed by authorized team members and knowledge managers.

Knowledge Managers are responsible for reviewing, approving, organizing, and maintaining the quality of knowledge stored within Trace.

When Trace identifies a potentially valuable conversation, it creates a suggested knowledge entry. Knowledge Managers can review the summary, context, and source conversation before approving or rejecting it.

Approved knowledge becomes searchable across the workspace and can be referenced by team members when looking for decisions, solutions, or historical context.

Yes. Knowledge Managers can update summaries, categories, tags, and descriptions to improve accuracy and discoverability.

Trace analyzes conversations for signals such as decisions, problem resolutions, processes, lessons learned, and other valuable organizational context. Suggested entries are always reviewed before becoming part of the knowledge base.

By preserving approved decisions, processes, and solutions, new team members can quickly access organizational knowledge without relying on tribal knowledge or searching through old Slack threads.